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Stress in the workplace: How to be performant !

by TSB Report
December 17, 2023
in Trending
Reading Time: 3 mins read
Safa Bennamate

Researcher - Safa Bennamate

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The scientific researcher Safa Bennamate, a doctoral researcher within the research team in Social and Clinical Psychology and Work (PSCT) in Morocco, under the supervision of Ahmed El Bouazzaoui and El Mostafa Haddiya, conducted a study on the relationship between stress perception, intensity, and professional performance in a professional setting, and contrary to initial expectations, the study’s findings challenge conventional wisdom, emphasizing the critical role of how individuals interpret stress in the workplace.

The study, delving into the interplay between stress perception and intensity, initially hypothesized an interactive effect on performance. However, the results reveal a nuanced reality: individuals perceiving stress as a challenge exhibit heightened performance, while those perceiving stress as a threat experience significantly lower performance levels, irrespective of stress intensity.

This sheds light on the pivotal importance of stress interpretation in a professional context, with implications resonating across management, employee dynamics, and human resources. The findings advocate for cultivating a positive perception of stress as a challenge to enhance overall workplace performance.

The study draws upon Lazarus and Folkman’s transactional model, framing stress as a dynamic relationship between individuals and environmental demands. Stress, according to this model, arises from the subjective appraisal of events rather than the events themselves. Bennamate’s study further distinguishes between threat and challenge appraisals, suggesting that threat perceptions decrease performance, while challenge perceptions elevate it. Hanin’s stress intensity theory adds another layer, proposing an optimal performance zone unique to each individual.

The research, involving 85 participants (62 men, 25 women), employed a questionnaire to assess stress perception, intensity, and professional performance. Stress perception was manipulated using the Appraisal of Life Events Scale, measuring threat, challenge, and loss. Intensity was gauged with a single-item measure, and professional performance was evaluated using the Attainment of Sport Achievement Goals Scale.

Contrary to expectations, there was no interaction between stress perception and intensity. Threat perception correlated with decreased performance, while challenge perception correlated with increased performance. Loss perception did not yield significant effects. Interestingly, satisfaction with performance did not consistently align with increased performance levels, potentially influenced by self-critical tendencies associated with positive perfectionism.

The absence of an interaction effect underscores the substantial impact of stress perception on performance, aligning with Lazarus and Folkman’s appraisal approach. While positive stress appraisal correlated with enhanced performance, the study highlights the nuanced nature of satisfaction, emphasizing the need for a comprehensive understanding of individual responses to stress.

Limitations, including subjective performance measurement and reliance on self-reporting, prompt the call for future research combining subjective and physiological measures. The study’s overarching message emphasizes the influence of stress perception on workplace performance, urging managers to consider employees’ interpretations of situations. By fostering a challenge perception and providing clear goals, organizations may enhance performance and well-being, recognizing and respecting the unique responses of individuals to workplace stressors.

Tags: researchSafa Bennamate
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